技术支持 | Technical Support
公司简介 | Company Overview
艺丞科技（北京）有限公司 致力于为用户提供优质的软件产品和技术服务。我们的专业团队随时准备为您解决技术问题，确保您的软件体验顺畅无忧。
YiCheng Technology (Beijing) Co., Ltd. is committed to providing users with high-quality software products and technical services. Our professional team is always ready to solve technical problems for you and ensure a smooth software experience.
支持产品 | Supported Products
我们为以下软件产品提供全面的技术支持：
We provide comprehensive technical support for the following software products:
📚 QuizWhiz题酷答
智能题库管理系统，助力教育机构和学习者高效管理题目资源。
An intelligent question bank management system that helps educational institutions and learners efficiently manage question resources.
🎓 YClearn
在线学习平台，提供丰富的学习资源和个性化学习体验。
An online learning platform that provides rich learning resources and personalized learning experiences.
💅 Mayonail
专业美甲设计软件，为美甲师提供创意设计工具和灵感。
Professional nail design software that provides creative design tools and inspiration for nail artists.
技术支持服务 | Technical Support Services
🔧 支持范围 | Support Scope
- 软件安装与配置 | Software installation and configuration
- 功能使用指导 | Function usage guidance
- 问题故障排除 | Troubleshooting
- 版本更新支持 | Version update support
- 数据备份与恢复 | Data backup and recovery
⏰ 服务时间 | Service Hours
周一至周五 9:00-18:00 (北京时间)
Monday to Friday 9:00-18:00 (Beijing Time)
联系我们 | Contact Us
如果您在使用我们的软件产品时遇到任何技术问题，请随时联系我们的技术支持团队：
If you encounter any technical issues while using our software products, please feel free to contact our technical support team:
📞 电话支持 | Phone Support
+86-15701077559
📧 邮件支持 | Email Support
💡 联系建议 | Contact Tips
- 请详细描述遇到的问题 | Please describe the problem in detail
- 提供软件版本信息 | Provide software version information
- 如有错误信息，请提供截图 | If there are error messages, please provide screenshots
- 说明操作系统环境 | Specify the operating system environment
常见问题 | FAQ
Q: 如何获得最新版本的软件？ | How to get the latest version of the software?
A: 请联系我们的技术支持团队，我们将为您提供最新版本的下载链接和升级指导。
Please contact our technical support team, and we will provide you with the download link and upgrade guidance for the latest version.
Q: 忘记软件密码怎么办？ | What to do if I forget the software password?
A: 请发送邮件至 support@yicheng.bj.cn，提供您的用户信息，我们将协助您重置密码。
Please send an email to support@yicheng.bj.cn with your user information, and we will help you reset your password.
反馈与建议 | Feedback & Suggestions
我们重视每一位用户的意见和建议。如果您有任何产品改进建议或使用体验反馈，欢迎通过以下方式联系我们：
We value every user's opinions and suggestions. If you have any product improvement suggestions or user experience feedback, please contact us through the following methods:
- 📧 邮箱 | Email: support@yicheng.bj.cn
- 📞 电话 | Phone: +86-15701077559
感谢您选择艺丞科技的产品！
Thank you for choosing YiCheng Technology products!
艺丞科技（北京）有限公司
YiCheng Technology (Beijing) Co., Ltd.
最后更新时间 | Last Updated: 2024年12月
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